Matt Khan
Senior product designer · Frederick, MD — Washington, D.C.

I make complex systems legible — and then I help build them.

Fifteen years designing high‑stakes software: federal digital services, enterprise real estate, SaaS. From research and information architecture to design systems and shipped product.

Experience 15+ years in digital design
Federal USTR · NCI · HHS — via Softtek Government Solutions
Range Enterprise SaaS · design systems · Section 508‑conscious accessibility
Status Open to senior roles — full‑time or contract · remote / hybrid
Organizations Bright MLS Executive Office of the President USTR HHS NCI Softtek Government Solutions
Sec. 01 · Selected work

Case studies, in recommended reading order

01 Simplifying real‑estate search for a multi‑state MLS Rebuilt the UX practice, unified five platforms under one design system, shipped three new products. Bright MLS Enterprise platform Shipped Redesigned Bright MLS platform screens 02 Designing inside the federal government Digital services for USTR, NCI, and HHS — accessibility‑first. Sanitized by necessity. Federal Section 508 environment Delivered Seal of the Executive Office of the President 03 FlowOS — an operating system for wellness studios A studio operating system, designed and built end to end. Founder product Multi-tenant SaaS Pre-launch FlowOS revenue analytics dashboard 04 Canopy — a modular business operating system Fifteen business tools, one platform — strategy through working prototype. Founder product Product strategy In development Canopy CRM sales pipeline kanban 05 A brand and digital home for a wellness studio Identity, brand book, and website for a Main Street wellness studio. Client work Brand & web Delivered Green Haven on Main website hero
Sec. 02 · Also

More case studies & selected client work

Sec. 03 · Expertise

What I'm strongest at, and why it matters

Enterprise UX & complex workflows Making required‑use software fast and legible.
Product strategy & discovery From ambiguity to an architecture and a buildable MVP.
Design systems Five platforms unified at Bright MLS. Tokens in code at home.
Research & facilitation Interviews and workshops that end in decisions, not decks.
Accessibility A Section 508 habit — designed in from the first wireframe.
AI-assisted design & front-end collaboration React fluency and AI‑assisted flow from design to production.
Sec. 04 · Selected results

What changed because of the work

  • Unified five enterprise platforms under one design system at Bright MLS
  • Shipped three new products — Teams, Media Center, Listing Assistant — across eight teams
  • Designed digital services across federal agencies — USTR, NCI, HHS
  • Built a repeatable UX practice from scratch that moved design‑to‑development 5x faster
  • Designed and built two SaaS products end to end, in production React
  • Validated two premium product concepts projected at $1M–$9M in annual revenue
Sec. 05 · Experience

Fifteen years, discovery through delivery

Built a UX practice where none existed Bright MLS · Lead Product Designer — research cadence, one design system across five platforms, three products shipped.
Designed inside the government’s constraints USTR · NCI · HHS, via Softtek Government Solutions — accessible, policy-dense services in a Section 508 environment.
Shipped two products end to end, solo FlowOS & Canopy · Founder — strategy, design system, and production code. 2026 — present.
Brought enterprise-grade design to a dozen small businesses Independent practice — Green Haven, The Crab Trap, Theralogix, and more.

Get in touch

Sec. 06 · Design principles

How I decide

  1. P·01Simplify before beautifying.
  2. P·02Design with engineers, not for them.
  3. P·03Prototype early — argue with evidence, not opinion.
  4. P·04Accessibility is product quality, not compliance.
  5. P·05Measure outcomes, not deliverables.
Sec. 07 · About

Designer by trade, artist at heart

I think in systems: not screens, but the roles, states, and workflows underneath them. Fifteen years of enterprise and government work taught me where I'm most useful — software people are required to use, where clarity is the whole job. I work at the seam between design and engineering, and I've shipped my own products end to end, so I know what a design costs to build. Off the clock: nature, yoga, music, and building small things for the joy of it.

The longer story

Contact

If something in your product has grown more complicated than it should be — that’s my favorite kind of problem.

Currently exploring Senior Product Design roles, enterprise product teams, and select consulting engagements — full‑time or contract · remote, or hybrid in the Washington, D.C. / Maryland region.